Benefits:
- Health insurance
- Paid time off
- Training & development
Position Summary:
Responsible for animal care and client services with a focus on large dog population and handling.
Pay: $16-$19
Essential Duties and Functions:
Animal Care
- Provide adequate food and water to shelter animals daily
- Monitor animals and immediately report health or behavior abnormalities to supervisor
- Participate in stress and disease reduction efforts through purposeful and compassionate handling and
placement of animals in the shelter environment
- Perform animal bathing and basic grooming
- Assist with animal intake, evaluation, and treatment
- Create and maintain necessary animal records, perform data entry
- Ability to drive pets to and from the vet/events
Facility Care
- Follow established disease control protocols to daily clean, disinfect, and maintain shelter kennels and general
area
- Operate laundry and dishwashing equipment
- Restock cleaning areas with supplies and equipment
- Maintain equipment in working condition, report equipment or supply needs to supervisor
- Maintain work and general areas in an organized manner
People Care:
- Cultivate positive client ,volunteer and coworker relations through professional, courteous, and educational
interactions
- Assist clients with animal adoption process; facilitates client/animal interactions to insure a safe and pleasant
Experience
- Process adoptions using shelter software (petpoint)
- Answer adoption requests and questions through email responses.
- Practice and encourage the humane treatment of animals
- Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services,
programs, and events
- Promote donation and giving opportunities as appropriate
- Work cooperatively with all volunteers, recognizing the talent and commitment they bring to the Society
Safety:
- Ensure a safe work environment; following all safety guidelines, including PPE, and modeling safe work practice
- Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk
Physical Requirements and Work Environment:
- Work is performed in a kennel/shelter setting and outdoors
- Frequent bending, reaching, kneeling, climbing stairs, walking and, standing on feet 8-10 hours per day while
performing job functions
- Exposure to disinfectant solutions when cleaning
- Exposure to various weather conditions when working outdoors
- Subject to animal bites and scratches while handling animals of questionable temperament
- Occasional lifting of up to 50 pounds with reasonable accommodations
- Consistently exposed to animals and animal allergens under conditions with limited alterations available
- Tetanus inoculation is recommended
Reporting Relationships and Contacts:
- Reports to Operations Supervisor/Operations Manager
- Mentors and monitors volunteers/community service workers
Qualifications (Required):
- High school diploma or equivalent
- Customer service experience
- Available to work weekends, holiday shifts, and overtime as needed
- Driver’s License
Knowledge, Skills, and Abilities:
- Commitment to the mission, values, goals, and success of DFW Humane Society
- Highly motivated, outgoing, polite, and professional manner
- Team player, able to work in a fast-pace environment and multi-tas
- Compassion for animals, comfortable working in the shelter environment and willing to accommodate animals in
the work place
- Knowledge of animal breeds and behavior helpful
- Computer skills in a Windows environment
- Ability to learn various computer programs including our shelter software (petpoint)
- Good writing and verbal communication skills
This job description reflects the assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
