Benefits:

Health insurance
Paid time off
Training & development

Position Summary:

Responsible for animal care and client services with a focus on large dog population and handling.

Pay: $16-$19

Essential Duties and Functions:

Animal Care

Provide adequate food and water to shelter animals daily
Monitor animals and immediately report health or behavior abnormalities to supervisor
Participate in stress and disease reduction efforts through purposeful and compassionate handling and

placement of animals in the shelter environment

Perform animal bathing and basic grooming
Assist with animal intake, evaluation, and treatment
Create and maintain necessary animal records, perform data entry
Ability to drive pets to and from the vet/events

Facility Care

Follow established disease control protocols to daily clean, disinfect, and maintain shelter kennels and general

area

Operate laundry and dishwashing equipment
Restock cleaning areas with supplies and equipment
Maintain equipment in working condition, report equipment or supply needs to supervisor
Maintain work and general areas in an organized manner

People Care:

Cultivate positive client ,volunteer and coworker relations through professional, courteous, and educational

interactions

Assist clients with animal adoption process; facilitates client/animal interactions to insure a safe and pleasant

Experience

Process adoptions using shelter software (petpoint)
Answer adoption requests and questions through email responses.
Practice and encourage the humane treatment of animals
Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services,

programs, and events

Promote donation and giving opportunities as appropriate
Work cooperatively with all volunteers, recognizing the talent and commitment they bring to the Society

Safety:

Ensure a safe work environment; following all safety guidelines, including PPE, and modeling safe work practice
Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk

Physical Requirements and Work Environment:

Work is performed in a kennel/shelter setting and outdoors
Frequent bending, reaching, kneeling, climbing stairs, walking and, standing on feet 8-10 hours per day while

performing job functions

Exposure to disinfectant solutions when cleaning
Exposure to various weather conditions when working outdoors
Subject to animal bites and scratches while handling animals of questionable temperament
Occasional lifting of up to 50 pounds with reasonable accommodations
Consistently exposed to animals and animal allergens under conditions with limited alterations available
Tetanus inoculation is recommended

Reporting Relationships and Contacts:

Reports to Operations Supervisor/Operations Manager
Mentors and monitors volunteers/community service workers

Qualifications (Required):

High school diploma or equivalent
Customer service experience
Available to work weekends, holiday shifts, and overtime as needed
Driver’s License

Knowledge, Skills, and Abilities:

Commitment to the mission, values, goals, and success of DFW Humane Society
Highly motivated, outgoing, polite, and professional manner
Team player, able to work in a fast-pace environment and multi-tas
Compassion for animals, comfortable working in the shelter environment and willing to accommodate animals in

the work place

Knowledge of animal breeds and behavior helpful
Computer skills in a Windows environment
Ability to learn various computer programs including our shelter software (petpoint)
Good writing and verbal communication skills

This job description reflects the assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

DFW Humane Society

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