Front Desk Receptionist
Dogtopia is the leading dog daycare in the U.S. that provides a safe and fun environment for daycare, overnight stays, spa services, grooming, and training, giving pet parents peace of mind. We are active in the community and are driven by the belief that we can enable dogs to positively change our world.
Job Description
Dogtopia of South Lafayette is seeking an organized, friendly, and reliable dog lover to join our Front Desk team. Customer service experience is required. Our Front Desk Receptionists are known for outstanding customer service and their friendly and outgoing demeanors. If you like to help people and love dogs, this is the job for you! Opportunities for growth for those considering a career working with dogs. Option to bring personal dog to join playgroups when all criteria is met.
Qualifications
- 18 years of age or older
- Dog lover! Must be able to interact in a positive and humane manner with dogs of all sizes, temperaments, and breeds
- Must have wonderful customer service skills
- Must be willing to work weekends and holidays when needed
- Open availability
- Ability to stay calm and collected in stressful or intimidating circumstances
- Reliable Transportation
Responsibilities
Front Desk Receptionist responsibilities include but are not limited to:
- Answer phones and emails in a timely manner
- Show attention and care to all the dogs that enter the lobby
- Maintain consistent time and attendance standards as well as dress code at all times
- Check dogs in and out of daycare and all other offered services
- Work with others in a team and communicate effectively both orally and written
- Schedule appointments for all services offered
- Show compassion, care, and enthusiasm to all pet parents
- Assist Canine Coaches/Rovers when needed
- Keep a clean workspace and lobby at all times
Additional Information
All of our employees are expected to live up to the Dogtopia core values:
- We LOVE life unconditionally like a dog
- We STAY loyal to our pack
- We CHASE the absolute highest standards of safety
- We PLAY to our fullest potential
- We TREAT every day like it's the Most Exciting Day Ever!
All personal information will be kept confidential according to EEO guidelines.
Job Type: Full-time
Pay: From $10.00 per hour
Expected hours: No more than 40 per week
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you at least 18 years of age?
- How many years of customer service experience do you have?
Ability to Relocate:
- Lafayette, LA 70503: Relocate before starting work (Required)
Work Location: In person