Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for a Sales & Marketing Manager. This person should love dogs , be outgoing, organized, comfortable with multi-tasking and be a sales & marketing minded individual. As the Sales & Marketing Manager you are responsible for participating and upholding all front of house initiatives to the highest of standards.

Hourly Rate: $15.00 to 19.00 based on experience
Possibility for sales Commission & performance bonus structure
Paid time off after probationary period
Free Daycare for your pups
Free use of spa
Paid training and Education in basic dog obedience
Career progression based on performance
Flexibility in scheduling

Core Competences & qualifications:

Must love dogs!
Consistent and timely attendance
Strong sales & customer service skills, maintain customer tolerant at all times
understanding and overcoming bjection
Completion of all E-learning platforms
Strive for the highest levels in NPS and phone scores
Proper record keeping
Ability to make/take phone calls while still assisting lobby
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Cross training to support in playroom Canine coach breaks
Ability to learn dog recognition

Personal Characteristics:

Excellent communicator
Outgoing, enthusiastic by nature
Detail oriented
Quick thinker
Emotionally intelligent
Fun-loving
Strong multitasker

Day to Day Duties

Managing the check-in and check-out process
Consistent pet parent engagement and communication In lobby to prevent cold awkward silence
Monitoring phones, emails and voicemails
Creating and executing in-store activity calendar, Social Media Initiatives
Setting up and participating with outside marketing events
Creating Pet Parent Charts, data entry, scheduling spa services , maintaining vaccine records
Perform the Meet & Greet evaluation process with the pet parent
Educate pet parents on the benefits of Dogtopia and daycare
Must be able to make the sale
Must be comfortable with upselling packages based on the pups needs
Must be comfortable upselling lunch time treats and foundation charity treats
Keeping front of house clean and presentable at all times
Monitoring playroom cameras to assist the canine coaches as the eye In the sky

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 15 – 25 per week

Benefits:

Employee discount
Flexible schedule
Paid time off

Shift:

10 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Night shift

Supplemental Pay:

Bonus opportunities
Commission pay

Work Days:

Monday to Friday
Weekends as needed

Work Location: In person

Dogtopia of Clifton Park

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